Automation is a term for technology applications where human input is minimized. This includes business process automation (BPA), IT automation, personal applications such as home automation and more.
Process automation manages business processes for uniformity and transparency. It is typically handled by dedicated software and business apps. Using process automation can increase productivity and efficiency within your business.
Automation helps businesses on their path to digital transformation. Organizations today are dealing with major disruption—think Airbnb, Amazon, etc. They’re challenged with supporting their employees and partners, reaching new customers, and providing new, innovative products and services faster.
Monitoring of a program or intervention involves the collection of routine data that measures progress toward achieving program objectives.
Support is a way for customers to have real-time, back-and-forth conversations with support agents.
Systems analysis projects are initiated for three reasons: problems, opportunities, and directives.
Basic Design means a set of documents comprising explanations and drawings demonstrating the principal designing solution.
Applications for desktop or laptop computers are sometimes called desktop applications, while those for mobile devices are called mobile apps.
Customer Experience Enhancement is a Holistic Approach to the Customer Experience.
